E-mail marketing for energy suppliers and municipal utilities

In a market characterized by intense competition and a high customer churn rate, the Inxmail e-mail marketing platform offers a solution that is specifically tailored to the needs of energy supply companies.

Use Inxmail to automate your customer communications with order confirmations, individual tariff offers, surveys or meter readings by email. You can also use the platform for marketing campaigns and competitions or to reach your customers in the event of outages or emergencies.

Inxmail helps you to:

  • Establish fast and efficient communication
  • Reduce costs through automation and efficient processes
  • Increase customer satisfaction with personalized content
  • Successfully meet the challenges of digitization
  • Enable seamless integration into your IT infrastructure
     

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[Translate to English:] Branche Energie Header

These industry providers successfully rely on Inxmail

Examples of use

This is how Inxmail revolutionizes your email communication

Optimize your customer service with automated emails

With Inxmail, you can optimize all communication related to customer contracts. Automatic emails provide information about contract details, tariff changes, surveys and more. This keeps your customers proactively informed while saving you time and resources.

  • Notifications of meter readings and consumption data
  • Service announcements and contract details by email
  • Personalized birthday greetings and welcome messages
  • Efficient processes for contract terminations and price adjustments
[Translate to English:] Energie Zählerstand
[Translate to English:] Energie Tarif Angebot

Personalized email marketing for each of your target groups

Inxmail enables you to develop customized marketing campaigns that are tailored precisely to the needs of different target groups. This way, you can impress both private and corporate customers with relevant content.

  • Individual campaigns for private and corporate customers
  • Special content for technicians and press contacts
  • Regular newsletters and special customer surveys

Lead generation and customer retention through interactive competitions

Use Inxmail to create and promote exciting competitions. This not only encourages active participation and strengthens the bond with your customers, but also generates valuable leads. You can also efficiently manage registrations for events and webinars and communicate offers that your customers won't be able to resist.

  • Implementation and marketing of competitions and promotions
  • Communication of offers with personalized voucher codes
  • Efficient management of event and webinar registrations
  • Generation of leads and strengthening of customer loyalty
[Translate to English:] Gewinnspiel
[Translate to English:] Störung

Efficient crisis communication in the event of outages and emergencies

In critical situations, every second counts. With Inxmail, you can ensure fast and efficient communication in the event of outages or emergencies and increase your customers' trust.

Immediate information about the status and planned measures

  • Prepared email templates for immediate responses
  • Transparent communication to increase trust
  • Increase the security and satisfaction of your customers

We have solutions for your challenges

[Translate to English:] Icon Digitalisierung

Digitize processes and reduce costs

Automate and optimize your email marketing activities with Inxmail, for example, to request meter readings, reduce operating costs and respond agilely to market needs.

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Secure communication and deliverability

Meet the requirements of the GDPR with Inxmail and protect customer data with ISO 27001. Increase the deliverability of your emails, avoid spam filters and boost your campaign efficiency.

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Make the most of industry expertise

Receive strategies and support tailored to your requirements. From planning to implementation, our experts are there for you. Take advantage of our industry expertise!

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Long-term customer retention

Develop individual loyalty programs with Inxmail and send tailored content to minimize customers' willingness to switch providers and build long-term relationships.

[Translate to English:] Icon Preis

Set yourself apart from the competition

Increase your market presence with targeted campaigns and stand out from other providers. Highlight the added value of your offers through personalized communication and respond to price pressure.

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Sustainable communication

Actively communicate your commitment to sustainability in the energy sector with Inxmail and integrate email marketing as an environmentally friendly channel into your holistic communication strategy.

Customer success story

How DEW21 optimized its customer retention with Inxmail

Find out how DEW21 – Dortmunder Energie- und Wasserversorgung GmbH – strengthened its customer retention via email and successfully set itself apart in a highly competitive market environment with the help of Inxmail. The seamless connection to the leading SAP system enabled an automated digital dialog.

Read the case study

More than just software

Where expertise meets service

Inxmail stands out in the fast-paced world of technology thanks to its first-class service and in-depth industry knowledge. As a recipient of the “TOP SERVICE Deutschland 2024” award, we offer more than just software: we are your partner for successful communication strategies.

  • Personal partnership: Tailored to your specific needs and challenges.
  • Industry expertise: A team that combines technical know-how with a deep understanding of the market.
  • Customer success: Dedicated support and customized solutions that help you achieve your goals.
  • Excellent service: “TOP SERVICE Deutschland 2024” for outstanding customer care.
“Inxmail has been the perfect partner for us from the very beginning. Thanks to their expertise and personal support, we have been able to address our customers better and enable automated customer dialogues. The collaboration has been consistently positive and ideas have been effectively implemented. The platform is easy to use and fun. And the service is unbeatable.”  
[Translate to English:] Porträtfoto von Diego Paredes, Brand & Online Marketing Manager bei DEW21, vor einem orangefarbenen Hintergrund, lächelnd, mit schulterlangem dunklem Haar und einem weißen Hemd.
Diego Paredes
Brand & Online Marketing Manager, DEW21

Inxmail, your partner for success

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[Translate to English:] Symbol Anbindung