In a market characterized by intense competition and a high customer churn rate, the Inxmail e-mail marketing platform offers a solution that is specifically tailored to the needs of energy supply companies.

Use Inxmail to automate your customer communications with order confirmations, individual tariff offers, surveys or meter readings by email. You can also use the platform for marketing campaigns and competitions or to reach your customers in the event of outages or emergencies.

Inxmail helps you to:

• Establish fast and efficient communication
• Reduce costs through automation and efficient processes
• Increase customer satisfaction with personalized content
• Successfully meet the challenges of digitization
• Enable seamless integration into your IT infrastructure
   

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Optimize your customer service with automated emails

With Inxmail, you can optimize all communication related to customer contracts. Automatic emails provide information about contract details, tariff changes, surveys and more. This keeps your customers proactively informed while saving you time and resources.

• Notifications of meter readings and consumption data
• Service announcements and contract details by email
• Personalized birthday greetings and welcome messages
• Efficient processes for contract terminations and price adjustments

Personalized email marketing for each of your target groups

Inxmail enables you to develop customized marketing campaigns that are tailored precisely to the needs of different target groups. This way, you can impress both private and corporate customers with relevant content.

• Individual campaigns for private and corporate customers
• Special content for technicians and press contacts
• Regular newsletters and special customer surveys

Lead generation and customer retention through interactive competitions

Use Inxmail to create and promote exciting competitions. This not only encourages active participation and strengthens the bond with your customers, but also generates valuable leads. You can also efficiently manage registrations for events and webinars and communicate offers that your customers won't be able to resist.

• Implementation and marketing of competitions and promotions
• Communication of offers with personalized voucher codes
• Efficient management of event and webinar registrations
• Generation of leads and strengthening of customer loyalty

Efficient crisis communication in the event of outages and emergencies

In critical situations, every second counts. With Inxmail, you can ensure fast and efficient communication in the event of outages or emergencies and increase your customers' trust.

Immediate information about the status and planned measures

• Prepared email templates for immediate responses
• Transparent communication to increase trust
• Increase the security and satisfaction of your customers