Use dialogcrm data directly in Inxmail

With the dialogcrm Inxmail Connector, you plan campaigns and recipient selections in the CRM and pass audiences to Inxmail. There, you use prepared mailings for sending, while reactions such as opens, clicks, bounces, and unsubscribes flow back into the CRM knowledge base. This helps you manage email communication based on up-to-date customer data.

  • Transfer audiences directly: Recipient selections from dialogcrm are used in Inxmail for prepared mailings.
  • Use CRM knowledge more effectively: Customer data from dialogcrm forms the basis for personalized and relevant email communication.
  • Feed reactions back: Opens, clicks, bounces, and unsubscribes flow into dialogcrm and make follow-up activities more targeted.

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Less manual work

Campaigns and recipient selections are created in dialogcrm and can be used in Inxmail for prepared mailings without media breaks.

More relevant communication

CRM knowledge from dialogcrm can be used for personalized mailings so content fits target groups and contacts more closely.

Faster follow-up activities

Response data flows back into the CRM knowledge base and provides the foundation for individual next steps in marketing automation.

How the integration works

The integration connects campaign management in dialogcrm with mailing delivery in Inxmail. Audiences are selected in the CRM and passed to Inxmail. After sending, key response data flows back so campaigns and marketing automation can work with current insights.

  • Select audiences: Campaigns and recipient selections are planned in dialogcrm.
  • Provide mailings: Prepared mailings in Inxmail are used for sending.
  • Control sending: Mailings can be sent or scheduled at the right time.
  • Feed responses back: Information on delivery, opens, clicks, bounces, and unsubscribes flows back into dialogcrm.
  • Enable follow-up activities: Recipient reactions are available in the CRM knowledge base for individual follow-up communication.

Specific use cases for dialogcrm with Inxmail

Use dialogcrm and Inxmail together to plan, run, and evaluate CRM-driven email communication more precisely.

  • Audience-based campaigns: Segment audiences in dialogcrm and use them in Inxmail for prepared mailings with relevant messaging.
  • Lead nurturing in a CRM context: Response data from Inxmail shows which contacts received, opened, and clicked mailings. This supports targeted follow-up communication.
  • Manage newsletter processes centrally: Newsletter sign-up and unsubscribe processes run via dialogcrm, while Inxmail handles mailing delivery.
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Security and data protection

The integration strengthens your data foundation because important feedback from email marketing becomes available in dialogcrm. Unsubscribes, bounces, and response data remain traceable in the CRM context. dialogcrm opt-in management is integrated into newsletter sign-up and unsubscribe processes.

  • Unsubscribes: Unsubscribes are fed back from Inxmail and become visible in dialogcrm for further communication.
  • Bounce information: Bounces flow into the CRM knowledge base and support a well-maintained recipient base.
  • Opt-in management: Newsletter sign-up and unsubscribe processes are integrated into dialogcrm's central opt-in management.
  • GDPR-compliant processing: Integration with opt-in management supports GDPR-compliant processing in email marketing.
FAQ

Frequently asked questions about dialogcrm with Inxmail

We answer the most common questions here. If you would like to know more, our team is here for you.

Which data is transferred from dialogcrm to Inxmail?

dialogcrm transfers audiences and recipient selections to Inxmail. This data is used for prepared mailings that are then sent or scheduled via Inxmail.

Which response data flows back?

The feedback includes which mailing a contact received, whether it was opened, which links were clicked, and whether there was an unsubscribe or a bounce.

What is the integration suitable for?

The integration is suitable for CRM-driven email campaigns, lead nurturing, newsletter communication, and follow-up activities based on recipient reactions.

Does the integration support newsletter sign-ups and unsubscribes?

Yes. Newsletter sign-up and unsubscribe processes are integrated via dialogcrm's central opt-in management.

How does the integration support marketing automation?

Recipient reactions from Inxmail flow into dialogcrm's CRM knowledge base. This means opens, clicks, bounces, and unsubscribes are available for individual follow-up activities in marketing automation.

Use CRM knowledge directly for email marketing

With dialogcrm and Inxmail, you connect campaign planning, mailing delivery, and response analysis. This creates email campaigns based on CRM audiences and feeds the results back into customer knowledge. It reduces media breaks and makes follow-up communication more targeted.

  • Get started faster: Audiences from dialogcrm are used in Inxmail for prepared mailings.
  • Use data more effectively: Opens, clicks, bounces, and unsubscribes flow back into the CRM.
  • Communicate more precisely: Response data supports relevant follow-ups and marketing automation.

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