CAS genesisWorld and Inxmail

Email marketing that takes your CRM further

Already using CAS genesisWorld? Then you already have the foundation for targeted email marketing. 

The Inxmail integration syncs your contacts automatically, sends engagement data back to your CRM, and keeps marketing and sales on the same page – always.

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  • CAS genesisWorld X14
  • Inxmail Plattform
  • Email Marketing
  • CRM Integration
  • GDPR-compliant
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30 min

Setup time

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free

for Inxmail customers

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+40 % open rate

at customer Ocean Independence

Data silos cost you leads and sales time

CRM data and email marketing run in parallel – no shared data, no automatic feedback, no visibility for sales. Unsubscribed contacts stay on your list. Leads from form sign-ups go nowhere.

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Manual list exports

Contacts from CAS genesisWorld have to be exported manually and re-imported into Inxmail with every update.

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Engagement data disappears

Opens, clicks, and unsubscribes stay locked in your email tool. Your sales team has no idea which campaigns reached which contacts.

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Data silos instead of teamwork

Marketing and sales work from different contact data. Without a shared foundation, you get duplicate work and missed outreach.

What the integration handles – and how data flows

The integration connects CAS genesisWorld as your data hub with Inxmail as your professional sending and analytics platform. Contact data flows automatically from your CRM into your campaigns – and engagement data like bounces and unsubscribes flows back after each send. From CAS genesisWorld X14 onwards, sync runs continuously via the XPRO REST API with no manual steps required.

Data exchange between CAS genesisWorld and Inxmail: contact data flows from the CRM to the email platform, bounces and unsubscribes return automatically. Interface: XPRO REST API, CAS genesisWorld X14.
CAS ⭢ Inxmail

Automatic contact sync

Distribution lists from CAS genesisWorld are transferred to Inxmail and continuously updated. New contacts, changed data – everything flows automatically.

✓ No more manual exports

CAS ⭠ Inxmail

Engagement data in CRM

After every send, bounces, unsubscribes, and a mailing preview are documented directly in CAS genesisWorld.

✓ Sales sees campaign engagement

CAS ⭠ Inxmail

Lead transfer

Newsletter sign-ups via Inxmail forms are automatically created as new records in CAS genesisWorld.

✓ Leads instantly in the sales process

CAS ⮂ Inxmail

GDPR-compliant tracking

Tracking permissions are correctly transferred between both systems per contact and list, and stored persistently.

✓ No manual consent reconciliation

How marketing and sales teams use the integration in practice

Three real-world scenarios from everyday CAS users.

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Use Case: Targeted campaign

Segment in CAS, send in Inxmail – engagement back to your CRM

  1. Filter lists in CAS genesisWorld by status, region, or industry
  2. Automatic sync to Inxmail – always up to date
  3. Create and send your mailing in Inxmail
  4. Opens, clicks, and bounces land automatically in CAS genesisWorld

Result: Before the next call, sales can see exactly which topics sparked interest – without having to check with marketing.

Use Case: Lead nurturing

Automatically move new leads into the sales process

  1. A prospect signs up via an Inxmail form (e.g. whitepaper download)
  2. The record is automatically created or updated in CAS genesisWorld
  3. The lead enters a nurture campaign or is assigned directly to sales

Result: No lead slips through the cracks – from first contact to sales handoff, everything is automated and documented.

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Use Case: Reactivation

Reactivate inactive contacts from your CRM

  1. CAS selection: contacts with no activity in the past 12 months
  2. Send a personalized reactivation mailing via Inxmail
  3. Engagement data flows back – sales prioritizes follow-up contacts

Result: Dormant CRM contacts are reactivated with precision – based on real data, not a spray-and-pray approach.

How Ocean Independence reaches its broker network more precisely with CAS + Inxmail

International superyacht company Ocean Independence uses the CAS integration to segment its global broker network by relationship status and intensity. Pre-selection in CAS genesisWorld determines who receives which mailing content – from exclusive charter offers to event invitations.

Case Study Ocean Independence

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„With Inxmail, creating our newsletters is straightforward and effortless. The pre-selection in CAS genesisWorld makes our campaigns targeted and precise. Combined with strong brand recognition, that drives high open rates." 
Peter Hürzeler
Managing Director, Ocean Independence
Talk

How CRM and email marketing grow together

In this PraxisTalk, Peter Ziras, CEO of Inxmail, and Marcus Baer, member of the management board at CAS Mittelstand, discuss the strategic role of email marketing in a CRM context – and why connecting both systems is a real lever for marketing and sales teams.

Watch the video

Peter Ziras, CEO of Inxmail, and Marcus Baer, CAS Mittelstand management, in a PraxisTalk on email marketing and CRM

Everything at a glance

What you gain from the integration – and what the platform behind it delivers.

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Free to use

For Inxmail customers at no additional license cost

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Automatic sync

Bidirectional, continuous, no manual steps required

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High deliverability

Certified Inxmail mail servers, CSA member since founding

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Setup in 30 minutes

Minimal effort, setup handled by CAS Software AG

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GDPR-compliant

Tracking permissions are correctly transferred and managed

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Full reporting

Open rates, click rates, and campaign overview in real time

Inxmail is more than the integration

The integration brings your CAS data into Inxmail – what you do with it there determines your campaign quality. Inxmail gives you everything professional email marketing requires.

Discover Inxmail

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More successful campaigns

Personalization, A/B testing, and segmentation based on your CRM data – for campaigns that actually land.

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Professional mailing design

Templates and an intuitive editor – responsive mailings in no time, no design skills needed.

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Data-driven teamwork

Automations, transactional emails, and AI-powered features – for every email marketing use case.

Ready to connect CAS genesisWorld with Inxmail?

Our team will show you in a demo how the integration works in your environment – and what you can put into practice right away. Free, no commitment, within 24 hours.

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FAQ

Frequently asked questions about the CAS genesisWorld integration

Which version of CAS genesisWorld is required for the Inxmail integration?

The current integration requires CAS genesisWorld version X14 or later and uses the XPRO REST API. Customers still on version X13 use the older SOAP interface – an upgrade to X14 is required before setup.

Is the integration free of charge?

The integration itself is free for Inxmail customers. Only the standard costs for REST API usage apply. A one-time setup fee of 150 euros may apply – please confirm with CAS support.

Is the data protected in compliance with GDPR?

Yes. Inxmail hosts its servers exclusively in Germany and the EU and is ISO 27001 certified. Tracking permissions are correctly transferred at the system level and managed per contact and list. As a co-founder of the Certified Senders Alliance (CSA), Inxmail has stood for permission-based email marketing since day one.

Can I transfer newsletter sign-ups from Inxmail to CAS genesisWorld?

Yes. New subscribers who sign up via an Inxmail form are automatically created as new records in CAS genesisWorld. This is especially useful for lead generation via landing pages and whitepaper downloads.

How long does setup take?

Setup takes approximately 30 minutes and is carried out by CAS Software AG as the CRM admin. Technical documentation is available on the CAS help page.

Still have questions?

Our team will answer your questions.

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